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Privacy Policy
We value your privacy.
Your personal information is used solely for processing your orders and improving your shopping experience.
We do not sell, share or distribute your information to third parties except for trusted partners such as:
• Payment processors (e.g., Iyzipay)
• Fulfillment centers (e.g., CJ Dropshipping)
• Shipping carriers
All payments are securely processed using encrypted SSL technology.
For privacy-related concerns: kilifium@gmail.com
Refund & Returns Policy
We offer a 14-day return guarantee from the day you receive your item.
To be eligible for a return, the item must be unused and in its original packaging.
Returns will not be accepted for:
• Used or damaged items
• Hygiene-related products
• Items returned without prior approval
If you received a defective or wrong item, please contact us within 48 hours with photos.
To start a return, contact us at sup kilifium@gmail.com.
Shipping fees for returns are paid by the customer.
Shipping & Delivery Policy
Orders are processed within 1–3 business days.
Our products are shipped directly from our international suppliers and fulfillment centers.
Estimated delivery time:
• United States: 7–15 business days
• Canada & Europe: 7–15 business days
• Rest of the world: 10–20 business days
Once your order has been shipped, a tracking number will be sent to your email.
Delays may occur due to customs or international shipping conditions.
For any questions, contact us at: kilifium@gmail.com
Terms of Service
By placing an order on our website, you agree to the following terms:
• You confirm that your shipping address and information are correct.
• You understand that shipping times may vary depending on international logistics.
• You accept that incorrect address information can cause delays.
• You agree to our Shipping and Return policies.
We reserve the right to cancel any order suspected of fraud.
For support: kilifium@gmail.com